Welcome to Float, Professional Plastering & Plumbing

April 4, 2009 at 5:57 pm | Posted in General | Leave a comment
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tim in van with titleFloat’s blog has been set up to allow people to easily comment on our work and experiences with Float so feel free to leave comments or testimonials or contact us at Office@float.ltd.uk

Our FAQ are here to see what question have been asked in the past.  If you have a question that is not shown please leave us the question as a comment or email us.

Our offers page is kept up to date with current special offers helping you to save money on home improvement projects and plumbing callouts.

You can go back to the main float website at any time by clicking on the link on the right.

Regards
Tim Welford, Director

Is Twitter for Trades 9 Mar 2010

March 9, 2010 at 7:10 pm | Posted in Twitter | Leave a comment
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For some reason twitteranalyzer still doesn’t provide any stats for us (would appreciate if anyone has any advice to sort that out).  In the meantime since we started our twitter experiment

  • We now have 205 followers (all natural, no machines or automation involved and spam followers blocked)
  • We are following about 532 local people.
  • We have made some connections with other trades people on twitter so popularity seems to be catching on. 
  • We have found other trades people on twitter and referred work to them.
  • We are getting between 3-13 blog hits per day 

To data we still have not had any actual work from twitter but we have had a few “near misses” so am sure it is only a matter of time until enquiries start happening naturally.  We still maintain that we are doing this for fun in terms of getting our name known locally and are quite laid back about using twitter to generate business.  That’s not the main aim for us. It’s about making connections and getting a reputation known locally.  This is definitely starting to happen as followers have direct messaged us saying they have passed out details onto someone outside of the twitter-sphere. What more could we ask for? That is fine with us.  

The blog hits we get are all good. People are being referred by twitter and we can see searches being performed and other pages being visited so again, this is all good for us as a small local plumbing and plastering business.

We have found it difficult to commit to using twitter properly and we are going to be making an effort to tweet more and blog more.

 One thing that did work well for us was tweeting a link to a youtube video.  To date one of those has had over 300 hits.

 Thanks for following and reading and we will keep letting you all know how our twitter journey goes.  In the meantime, if you have any advice or comments then let’s hear it 🙂 

Regards

Max and Tim

Do’s and Don’ts for working with your plasterer

March 9, 2010 at 4:10 pm | Posted in plastering | Leave a comment
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Hope you find my list of do’s and don’ts useful for a happy working relationship with your plasterer… and yes much of it involves tea as we are usually easily pleased.

Do

  •  Answer the door with a smile on your face and look like you are happy to see me or at least expecting me.  It’s always nicer if customers are dressed when I turn up on time and don’t leave me standing on the doorstep while they have a shower.
  • Make a cup of tea straight away with refills every half an hour
  • Clear things from the room as we previously requested. Empty means empty.  We can make arrangements in advance for large items that are too difficult to move but our costs are based on time from what we have agreed with you previously and we have health and safety to consider.   Please note: large professional sized snooker tables and grand pianos will be covered with dust sheets and used as steps.
  • Pay promptly as agreed with a smile on your face

Don’t

  • Make tea with UHT or powdered milk, or make tea in the microwave or in cups that have remains of bleach in them.
  • Leave the last bits of wallpaper for me to get off unless you don’t mind us charging you extra cost for the extra time this takes.
  • Use me as a child minder whilst I am skimming a ceiling and you pop to the shop for milk. 
  • Leave me with unsupervised mad dogs running about playing a game of “fetch the trowel”
  • Assume that the plaster will be white! All our quotes say it will be pink (the colour of standard multi-finish plaster).  There is an extra option provided in our quotes for painting or for using white plaster.

 For my part I will

  • Wear jeans that fit, have no rude slogans on my t-shirt, not trample dirt into your carpets with my dirty boots,
  • Use dust sheets and be clean and tidy while I work
  • Not use foul language while working in your house
  • Park considerately and not upset the neighbours
  • Get materials organised in advance, start on time, finish on time and do a quality job.
  • Not call you love, mrs, sweetheart, sunshine, or mate or suck air through my teeth when you ask a question of how long or how much.

Anyone got a job for Dan?

March 3, 2010 at 6:38 pm | Posted in Uncategorized | 1 Comment

Our nephew Dan worked with us last year for about a year and a half but then moved away from the area.  He has now come to live with us again and needs to find a job.  We would take him on as he is a hard worker and we can vouch for his friendly and helpful personality but unfortunately we have already taken on an apprentice and cannot take on another one just yet.  Perhaps in a years time but not right now.

So, if anyone is looking for someone with the following skills and experience to work in Huntingdon or local to Huntingdon, please email office@float.ltd.uk and we will pass on to Dan.

Skills and Experience

  • General labouring (plastering), mixing plaster, application of backing coats, preparing areas for plastering including scraping/bonding/dustsheets, cleaning up, making lots of tea.
  • General labouring (plumbing) includes removing bathroom furniture for bathroom refits including removing tiles, old flooring, old suites (after being capped off).
  • Bar work – washing up, serving customers, collecting glasses, handling cash
  • Cleaning – hoovering, washing up, general cleaning
  • Bricklaying – building and taking down walls, completing various joint finishes, attended college course in bricklaying Apr 05 – May 06

Thanks for looking and hopefully he can help someone out there 🙂

25% Off Plumbing & Tiling – Bank Hol Special

August 28, 2009 at 2:19 pm | Posted in Bank Holiday 31 Aug 09 Promotion, Twitter | Leave a comment
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Early launch of Bank Holiday Promotion on twitter – reply by DM to @floatltd to save 25% off our usual Plumbing and Tiling fees.  The promotion starts via other means on Sunday 30th Aug for the Bank Holiday weekend and ends 4th Sept.  Please refer to your friends and family not on twitter but we would like them to quote your twitter ID

250 x 250 basin with red and white tiles and chrome trimIf you want to come and see us, we will be handing out leaflets at Topps Tiles and Bathstore Huntingdon on St Peter’s Road on Sunday and Monday.

We will be promoting this great saving to coincide with the Bathstore sale and the Topps Tiles promotions and be on hand to offer advice for your projects. We are recommended fitters by both Bathstore and Topps Tiles.

Save money on the materials costs and the fitting costs for new bathroom projects and enjoy your bathroom!

“Exceptional, Professional Service. Would definately recommend”

 

Visit our website for more information on our services and other customer testimonials. www.float.ltd.uk

More pictures of our work can be found on this blog or Direct Message @floatltd for more information or to book in a quote. Alternatively call us on 01480 435609 or email us at office@float.ltd.uk

 

Offer applies to properties within a 15 mile radius of Huntingdon or mileage chargeable at 46p per mile.  A deposit is required up front for materials or you can supply these yourself. Offer is subject to availability and survey and ends on 4th Sept so you must be quick. If response via twitter is high we will reduce promotional activities elsewhere. All rooms must be completely clear of furniture and we require clear access to the area to be worked on. 25% off plumbing and tiling labour only. We have no control or influence over prices charged by Bathstore, Topps Tiles or other Suppliers. Fittings, Plastering and Other Trade work charged at usual rates. We reserve the right to withdraw the offer without reason.  Promotional code PT2808/twitter

Is Twitter for Trades? 21 Aug 09

August 22, 2009 at 6:17 pm | Posted in Twitter | 3 Comments
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As a summary for the week I would just start by saying that our blog has been viewed 103 times.

We have not had any enquiries as a direct result of using twitter and the time spent getting used to things and generally tweeting is time that we probably could have used more productively in terms of generating leads and enquiries.

following and followers

Twitter analyzer does not provide stats for us for followers growth rate so here is our own graphs.

 

 

 

 

 Spam followers have been blocked so that for tracking purposes the number of followers closely represents our target audience.  

 We do feel that now that we have invested time initially in getting some local followers, finding twitter applications to help us do what we want to do, and generally getting more organised with using twitter that it should be a lot easier for us to maintain.

tweets and blog hits

 We have put this graph together to track the relationship between number of tweets and blog hits.

Hits do come from other sources but the majority is via twitter.

 

 Due the nature of our plumbing work we do not expect there to be much of an immediate response to any of our tweets. This is in line with the rest of our marketing. People do not think “That blog article looks good, I think I shall have a leaking pipe and flood the bathroom!”

The aim of us using twitter is simply to help us get known locally with an image of professionalism so that we will be remembered for a future need or when a project is being planned for plastering, bathroom refits or garage conversions. 

103 blog hits is a very good achievement for us and we are happy with this and we are enjoying twitter more now that we have settled into using it.

As always, comments, suggestions, advice are all welcome 🙂

Regards

Max & Tim

20 Aug 2009 – Is Twitter for Trades?

August 19, 2009 at 11:53 pm | Posted in Twitter, Uncategorized | 3 Comments

Stats: Following 184, Followers 65, Tweets=8, Mentions 12, Reach 672, Blog hits 20.

I am ashamed to say that we were a bit too busy to tweet today. Tim was shaking his head whilst tweeting today as he still does not get it at all!

It reminds me a bit of when rubik’s cubes came out. Everyone understood the principle that you had to go the long way round to get all the colours on the right sides but very few persevered with it. I was one of those people who had a go but could only get three sides done, Tim couldn’t do one side, and then there were the smart arses who not only did it, but did it in record time or one handed, and then wrote a book about it 🙂

But we have had 20 hits on our blog! That is less than yesterday but still more than we ever had in one day BT(Before Twitter).

Yesterday we tweeted 19 times and got 30 hits whereas today we tweeted 8 only times and got 20 hits so perhaps that is better use of time?

The fact remains that we are still getting known in the community which is our aim. It is a bonus that 4 people viewed our garage conversion pages as we just want to get people locally remembering that we do them if an opportunity for that sort of project comes up so they will either contact us or suggest us when otherwise it may have been an opportunity lost.

So Tim and I are having split views on twitter for trades at the moment. He thinks I could be spending my time more effectively and I have told him to get lost 🙂 (typical married-couple-business-discussion for us). I think we still have a way to go but are on the right track. However, we are probably at a stage at the moment where we need to find quicker ways of doing things so that is my aim for tomorrow. I know that I personally am not responding very well to all the scheduled/automated blurb with promotional links that are repeatedly churned out so I don’t want to go down that route. Maybe just automating a “Thanks for following and this is us” type message that I have seen others use would be OK along with an acceptable tweet about current offers just in case I forget to do either or don’t have the time when I could be spending that time having conversations instead.

I had a conversation with another plumber today who had a negative view on twitter and he shares Tim’s view that twitter is an advertising tool and compared with other methods such as putting an ad in the paper or doing a leaflet drop it has a low return on effort. I wonder if that is how a lot of tradespeople view this?

As always, comments and advice greatly appreciated 🙂

19 Aug – Is Twitter for Trades?

August 19, 2009 at 1:58 am | Posted in Twitter | 2 Comments
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Well, I am loving this experiment so far and what an interesting day!

Stats: Tweets=19, Following=184, Followers=49, Mentions=8, Reach 474 (Twitter Analyzer showed our Reach yesterday as 3112)  Blog Hits = 30 

Even though I feel like Briget Jones writing these stats every day and that the phone has not yet rung as a direct result of twitter, we are extremely happy with the levels of interaction and communication with our local community. 

Having a direct message today from someone up the road from us saying “Hi Tim and Max. Welcome to twitter. Great to see a trade firm using it.”  is very encouraging and supportive for us.  Thanks also to the people who have tweeted links to our blog.

Huge highlight today is that our blog has been viewed 30 times!  This might be teeny to some of you guys on twitter but for a tradesperson to get that many hits of people viewing info on our company, pictures of our work, services we offer, testimonials from customers,  is great!  Even the most boring page on our blog was viewed (FAQ)

We also had one referral to our blog from dailyrt.com which we didn’t recognise and had to look it up and apparently this is “The most popular tweets on the web”. 

Apart from tweeting a lot today in general chit chat terms, we also sent out a link to our Offer exclusive to Twitter, a link to work done yesterday with pictures, and a twitpic of us working last week on a ceiling.

We have continued to follow other peoples followers, used saved searches, viewed # tags and wefollow.

Thanks everyone and looking forward to tweeting tomorrow.  If you come across anyone in Huntingdon or Cambridgeshire then feel free to tell them our twitter id is @floatld 🙂

In the meantime if you have a leaking loo, or want your ceilings skimmed, or your bathroom refitted, you know where we are 🙂

Regards, Tim and Max

PS – Oh, and since you are reading our blog… you may aswell comment now that you are here 🙂 Any feedback and comments welcome.

18 Aug 2009 – Is Twitter for Trades?

August 18, 2009 at 9:30 am | Posted in Twitter | 2 Comments

Stats

Following = 112, Followers 33 (inc spam)  Tweets = 11, Reach = 2973  Blog Hits = 13

Thoughts & Lessons

Today was a busy day in the office and I struggled to find time to tweet but still managed to have 6 “chats” and “mentioned” 9 times.  I am not sure why but twitter analyser is not showing follower growth rate yet.

I sent out one “offer” tweet today but most of our hits on our blog were to the “Is Twitter for Trades?” Article for yesterday.

Two other plasterers are now following us (yeay!) which will hopefully get some plastering chat going and compare experiences of using twitter.

We have also downloaded a few more photos of work so these will be added to the blog tomorrow and I might even brave using twitpic and see what feedback we get.

Thank you to our faithful retweeters! And I say thank you as I know it is not RT for the sake of it but because the tweet was hopefully relevant and interesting to those tweeters followers, thanks again.

My thoughts so far are a) the phone hasn’t rung in response to our activity on twitter but b) that is not the main point at least not at this very early stage. Our main aim is to get ourselves known a bit more locally hopefully with a building image of trust, quality just being nice people and I feel that is being achieved.  

The impressive thing today is that our “reach” is 2973 (from 163 yesterday!) which may not be very meaningful, I don’t know, but consider how many small plastering and plumbing firms have that kind of audience to communicate with at the touch of a button? 

Thanks again to everyone for help and advice and looking forward to tweeting more 🙂

Max and Tim

Arched Alcove with Cupboard – make good and skim

August 18, 2009 at 9:18 am | Posted in plastering | Leave a comment
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The edges and parts of this alcove with a cupboard needed to be made good and skimmed.

top corner of arch

This took half a day for a customer in Huntingdon.

Other pictures of the work in progress are shown below.

 

 

 

 

 

 

 

old egdeold plasterin progress

Twitter intro … a bit about @Floatltd

August 17, 2009 at 12:33 am | Posted in Twitter | Leave a comment
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Thanks for following! I just read an article suggesting I link to a bit about me as a fellow Tweeter so here goes …

tim in van 126 x 86 for homepage

Most of my tweets are general chit chat or about plastering, plumbing, garage conversions and generally running a small business in the trades sector.   I am a bit of a newbie but have read info to pick up tips. Sorry if I get things wrong occasionally or don’t follow twitter etiquette.

Other info on me as a Tweeter:

  • A lot of my followers are either based in Huntingdon, and Cambridgeshire or are connected with trades or small businesses in some way (though there are spammers in my list that I haven’t got rid of yet)
  • I will try to RT and Mention as much as possible, when relevant & interesting to followers or when I think they could contribute or give advice or join in fun
  • If you want including on a #ff just DM me but don’t be offended if I don’t #ff you as it’s probably that I have #ff too many people that day and don’t want to irritate others.
  • My wife is my business partner who sometimes tweets for Float. To follow her directly  @maxinemaxxy or @creditmanageruk 

For more info on our services please visit http://www.float.ltd.uk

Thanks for following and looking forward to our tweets

Tim

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